Need to get in touch?
Our plant-loving customer support team is ready to help. For the quickest reply, fill in your information in the form, below, so we'll have what’s needed to help you as soon as possible!
We strive to answer all messages within 2 business days, Monday through Friday. While you're waiting, be sure to check out our extensive Support Center which has answers to most common questions.
For questions about our Portland brick & mortar stores, feel free to contact your local store directly.
Contact Customer Support
Order Questions• When will my order ship?
• When do you restock?
• What do I need to know about getting plants in the mail?
• Return Policy
• And more in our support center!
Need Plant Help?
Check out the plant care resources on our Journal for detailed information on a huge variety of plant topics.
Need help picking out the right plant? Fill out our contact form!
Want Pistils to stock your product? Fill out our New Vendor Inquiry Form.
For media requests and partnership inquiries, please email us at firstname.lastname@example.org.
For general inquiries, please email us at email@example.com.